Q1:Are you a factory? Where are you located? A: we are a manufacturer. Q2:What's the MOQ? A: Usually 1 Ton Q3:Package & Shipping. A: Normal package:carton(Incuded in the unite price) Special Packge: need to charge according the actual situation. Normal shipping :your nominated Freight forwarding. Q4:When can I offer? A: We usually quote within 24 hours after we get your inquiry. If you are very urgent to get the price pls call us or tell us in your email , so that we can reply you priority. Q5:How do you charge the sample fees? A: If you need a samples from our stock, we can provide to you for free, but you need to pay the freight charge. If you need a special size, We will charge the sample making fee which is refundable when you place an order. Q6:What's your delivery time for production? A:If we have stock , can delivery in 7 days ; if without the stock, need 7~15 days !